Returns & Warranty Policy

Returns & Warranty Policy

Updated 07.20.20

 

What is the Warranty policy?

DeliverySafe LLC warrants that the products sold to be free of defects in materials and workmanship and to be in perfect working order at the time of purchase. If the product should, for any reason, become defective within 1 Year of purchase, DeliverySafe will replace the product once it is returned to DeliverySafe. This warranty does not apply to any damage caused by accident, abuse or misuse of the product. There are no other warranties other than those expressly set forth within. Product shipping to DeliverySafe must be in the original shipping carton with freight prepaid.

If you are not completely satisfied with your order for any reason, you may return the items within 30 days from the date of invoice for a full refund (excluding shipping and handling charges and any applicable restocking fees). Please email us at hello@deliverysafe.com for a return authorization number. A copy of the packing slip or original receipt must accompany all returns. We reserve the right not to accept returns that do not have a return authorization number or are not accompanied by packing slip or original receipt.

I received the wrong product how can I return it?

Please email us at hello@deliverysafe.com with your order number, a picture of the incorrect item(s) you received and packing slip. We will get back to you asap!