The Last Foot of the Supply Chain is Presenting New Challenges
The Last Foot of the supply chain is often neglected in the Last Mile of the delivery process by retailers, shippers, delivery services, and even consumers; yet it is the most critical risk of loss and customer satisfaction. Most retailers and delivery companies currently leave a package or good on a porch and consider the last mile to be complete. In reality, until the customer retrieves their package undamaged and safely within their home, the last mile is, arguably, incomplete.
The Last Mile is a well-known logistics problem among delivery and retail companies.
However, with home and business package deliveries at an all-time high,
Last Foot Logistics should now be a key area of focus.
This is typically the porch at a residence, and the front door at a small business.