Setting Up Your DeliverySafe

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Setting Up Your DeliverySafe

Setting up the keypad:

We recommend storing all passcodes and override key(s) in a common location known to and accessible to all adult users intended to access the product.

Initial Passcode Settings
Administrative passcode: 00000000
User passcode: 1111

DeliverySafe LLC strongly recommends the homeowner uses the
administrative passcode exclusively and communicates the separate, user passcode with commonly used delivery services.

How to Open the Box
To Unlock: Enter #, the passcode and then # to unlock. Gently push down on the lid to release the lock. The lid will open automatically. The lock will return to lock position within 3 seconds. Always push “#” before and after passcode to unlock.
To Lock: Push the lid closed.

Modify the Administrative Passcode or the User Passcode
For first-time use, it is recommended to modify the administrative and user passcodes for safety and security. Passcode digits can be 4-10 digits. The administrative passcode cannot be the same as the user passcode.

  1. Press # and then Enter #2#. The indicator light will flash.
  2. Enter the old passcode before the light stops flashing and press # to confirm.
  3. Enter new passcode and press # to confirm.
  4. Re-enter the new passcode and press # for final confirmation. The blue light will flash and the buzzer will sound.

The new passcode is now set up and ready to use. To open the box, always enter # + the passcode + #.

Note: Up to 50 different user codes can be saved and stored for use. In order to use up to 50 different user codes, multi-user mode must be activated. Please see below for instructions on how to set up multi-user mode.

Multi-user mode:

To select multi-user mode:

  1. Press # and then Enter #6#. The indicator light will flash.
  2. Enter the administrative passcode and press “#” to confirm.

Initial settings:

Administrative passcode: 00000000

User passcode: None

Modify the passcode:

  1. Press # and then Enter #2#. The indicator light will flash.
  2. Enter the old passcode before the light stops flashing and press # to confirm.
  3. Enter new passcode and press # to confirm.
  4. Re-enter the new passcode and press # for final confirmation. The blue light will flash and the buzzer will sound.

Multi-user setup:

  1. Press # and Enter #1#. The indicator light will flash.
  2. Enter the administrative passcode and press # to confirm.
  3. Enter the first passcode you would like to set up. Enter “#” to confirm. Enter the first passcode you would like to set up once again. Enter “#” to confirm. The keypad light will be off, and after the keypad lights are on again, you can continue to enter each passcode you would like to set up. It is recommended to enter each one twice for confirmation. Continue the setup for other codes once the keypad lights are on and the indicator light flashes again.
  4. You will have successfully set up these passcodes after the keypad light is completely off.
Note: The new passcodes you are setting up will be grouped under numbers starting from 2, progressively increasing from 2 to 51 (by default). For example: the first passcode set up will be under group 2, the second passcode set up will be under group 3...Group number 1 will always remain the administrative group.

    Delete multi-user passcodes:

    1. Press # and Enter #3#. The indicator light will flash.
    2. Enter the administrative passcode and press # to confirm.
    3. Enter the group number of the codes you would like to delete. For example, Enter 2 and then enter # to confirm, one long beep will sound, the passcode under Group 2 is now deleted. Then, the indicator light will flash again. Now, enter the next group number you would like to delete followed by the "#" code. Continue deleting (for other code groups) as long as the indicator light is flashing.
    4. These steps will successfully delete the passcodes under these groups after the keypad light is off.

    Independent mode:

    Note: The factory default setting is the independent mode setting.

    To select independent mode:

    1. Press # and Enter #5#. The indicator light will flash.
    2. Enter the administrative passcode and press # to confirm.

    Notifying delivery service providers:

    You may use the same code for multiple providers, or you can set up individual codes for each service provider.

    Creating Your Code and Instructions for Delivery Service Providers:

    1. Notify them of the location of your DeliverySafe.
    2. Provide them with your user code.

    An example of instructions:
    “Place delivery inside the DeliverySafe located on the [porch/driveway/etc].

    Unlock by typing code: # + XXXX [code] + #.

    Gently push down on the lid to auto open.

    Place delivery inside and close the lid.”

    Common delivery services:

    UPS:

    Create a personal My Choice account by clicking here.

    1. Under UPS My Choice for Home, click “Set My Preferences”.
    2. Navigate to Delivery Options > Driver Instructions > Provide Location and Access Entry Code.

      FedEx:

      Create a personal account with FedEx Delivery Manager by clicking here.

      1. Upon completion of the setup & validation process, update the Delivery Instructions by clicking "edit" within the "Delivery Address(es) section of the FedEx Delivery Manager page.
      2. There is a location dropdown & section titled "Help find your address" where you can enter your DeliverySafe passcode. Note: There is a 35 Character Limit. Example of text: "DeliverySafe on porch. Code #XXXX#." or "Put in DeliverySafe. Code #XXXX#."

      Amazon:

      Create a personal shopping account by clicking here. Within Your Account, select/update the following under Ordering and Shopping Preferences:

      • Go to Your Addresses to find the address you'd like to update
      • Select Edit for the address you'd like to update
      • Go to Add Delivery Instructions where you can note the utilization of the DeliverySafe, it's placement location at your home, and how to access the unit including the passcode. 
      • Re-designate the DeliverySafe location for your home - front porch, back door, side porch, etc...
      • Select add more instructions (if necessary) for the option to add a security code. Re-enter your DeliverySafe passcode. 
      • Finalize by selecting Save Changes.

      USPS:

      Sign up for USPS Informed Delivery by clicking here. Upon completion of setup, go to "Settings" and sign up for package alerts to text or email. For future packages, if a package qualifies for the USPS Delivery Instructions™ service, you can tell USPS where to leave a package at your address, send it to a different address, or send it to your Post Office.

      Click Change Delivery Instructions on the tracking results page to leave your request. If you do not see the Change Delivery Instructions link, your package is not eligible for the Delivery Instructions service.

      Instacart:

      Create a personal shopping account by clicking here.

      Under “Addresses”, “Instructions for Delivery”, provide your DeliverySafe location and Entry Access Code for delivery personnel.

      Shipt:

      Create a personal shopping account by clicking here.

      After creating your first order, please identify your DeliverySafe location and Entry Access Code for delivery personnel in the “Add Delivery Instructions” portion of the order.